Give us the keys.
We’ll handle the rest.

Fully Managed Customer Operations. Powered by AI, Perfected by Humans.
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We take over so you can focus on what matters

Deflection rate
20%
Supported languages
12+
Avg. upstart time
24k
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Instant Resolution (24/7)
Our AI handles high-volume, repetitive ticketslike returns and trackinginstantly.
Day-One Wisdom
We import your historical data to master your "Tone of Voice" and FAQs on day one, skipping the 3-month training phase
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Seamless Human Escalation
For complex or emotional issues, our human experts step in to protect your brand reputation.
Example of the AI flow that starts when a customer request is made
Examples of the process of starting with helper, for example how many things are imported from zendesk
Example of a chat dashboard where a customer is asking where their order is and the agent is tracking the order
The problem

The Hidden Cost of the Traditional Hire.

Relying solely on traditional staffing creates a "knowledge tax" that slows down your brand. When your support is tied 1:1 to human hours, your growth is limited by your ability to hire and train.
The 3-Month Training Debt:
New hires take 90 days to master your systems and unique brand voice.
The knowledge silo
When information lives only in an employee's head, your service quality fluctuates based on who is there.
Everything is manual
Up to 70% of a traditional agent's time is swallowed by bad workflows and repetitive manual tasks.
Zero Insight:
Most brands operate in a "black hole" with no real-time tracking of SLAs or customer satisfaction.
How it works

Full-Service Hybrid Support

Don't just replace your next agent - upgrade your entire operation. While a new hire takes 3 months to learn your systems from scratch , our AI-driven agency integrates in a day
Day-One Wisdom
We import your historical data to master your "Tone of Voice" and FAQs on day one, skipping the 3-month training phase
Instant Resolution (24/7)
Our AI handles high-volume, repetitive ticketslike returns and trackinginstantly.
chat box icon
Seamless Human Escalation
For complex or emotional issues, our human experts step in to protect your brand reputation.
Examples of the process of starting with helper, for example how many things are imported from zendesk
Example of the AI flow that starts when a customer request is made
Example of a chat dashboard where a customer is asking where their order is and the agent is tracking the order

The customer service you know, plus more

The modern customer writes across all platforms, which makes it more difficult than ever before to delivery a good customer service
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Chat & E-mail
The classics that you know
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Instagram, Messenger & WhatsApp
We are where the customers are, not the other way around
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Comments on Social Media
Done with a bad comment ruining the peformance of a paid ad
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Rating of customer satisfaction
Yes your tickets are handled, but are the customers satisfied?

From sympton to solution, from guesswork to data

Forget the spreadsheet you never open. Our monthly report gives you a full insight into your customer service performance, warehouse mistakes, and content gaps - structured, prioritized and ready for handling.
Performance
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Answer time
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SLA
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Trends
Logistics & Operations
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Delay
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Shipping
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Return trend
Webshop & Content
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Missing FAQ
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Missing Size guide

Impacting leading companies

"Helped is simply the best soltuion we have implemented. Easy to onboard and insights within day one"
Jane Smith
Head of E-commece
tickets solved per week
20%
"Helped is simply the best soltuion we have implemented. Easy to onboard and insights within day one"
Jane Smith
Head of E-commece
Tickets solved per week
20%
"Helped is simply the best soltuion we have implemented. Easy to onboard and insights within day one"
Jane Smith
Head of E-commece
Tickets sovled per week
20%
Book a demo

The last support solution you’ll ever need.

Don’t waste 3 months training a replacement. Book a demo to see how Helped provides a scalable, data-driven foundation for your brand starting today.
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